Business etiquette: A guide to professional behavior

Business etiquette is a set of unspoken rules that govern how people should behave in professional settings. It is important to follow business etiquette because it shows respect for others and creates a positive impression.

Here are some basic tips for business etiquette:

  • Be on time. Punctuality is important in business homeworkrecords  that you are organized and that you respect the time of others.
  • Be polite and respectful. Use proper manners and address people their title and last name unless they tell you otherwise.
  • Be professional in your appearance. Dress appropriately for the workplace and avoid wearing anything that is too revealing or too casual.
  • Be a good listener. Pay attention to what others are saying and ask clarifying questions.
  • Be open to feedback. Be willing to accept feedback from others and use it to improve your performance.
  • Be honest and ethical. Always act in a way that is honest and ethical.

Here are some specific examples of business etiquette in different situations:

  • Meetings: Be prepared for meetings and come on time. Be respectful of the speaker and avoid interrupting. Take notes and ask questions if needed.
  • Phone calls: Answer the phone promptly and identify yourself clearly. Be polite and professional in your conversation.
  • Email: Use a professional tone in your emails and proofread them before sending them.
  • Dining: Be mindful of your table manners and avoid talking with your mouth full.
  • Gift giving: If you are giving a gift to a business associate, it should be something small and inexpensive.

By following these tips, you can demonstrate good business etiquette and make a positive impression on your colleagues and clients.

Benefits of following business etiquette

There are many benefits to following business etiquette, including:

  • Build trust and rapport: When you follow business etiquette, you show that you are respectful and trustworthy. This can help you build stronger relationships with your colleagues and clients.
  • Create a positive impression: Following business etiquette shows that you are professional and competent. This can help you make a good impression on potential employers and clients.
  • Promote success: Following business etiquette can help you avoid making mistakes and can lead to more opportunities for success.


Business etiquette is an important part of professional success. By following the tips above, you can demonstrate good business etiquette and make a positive impression on your colleagues and clients.